Capacity Management

On 24 July 2010, a crowd disaster at the 2010 Love Parade festival in Duisburg, Germany, caused the death of 21 people from suffocation and at least 625 more were injured. The capacity of the enclosed location was limited to 250,000 people, but over 400,000 attended. Safety experts and a fire service investigator had previously warned that the site was unsuitable for the numbers expected to attend. The deaths occurred as the ramp between tunnel underpasses and the festival area became overcrowded. Years before, the Dance Valley event in Spaarnwoude ended in chaos because of heavy rain and an insufficient number of buses. Some 700 people were suffering from hypothermia. Due to incidents like this in the world of events the focus on safety and logistics e.g. capacity planning has become more and more important.


Staff in modern hospitals put a lot of effort into helping more patients with the same amount of staff and/or reducing waiting lists. Demand may fluctuate a lot, so the question is how to balance capacity.


A paint factory recently wanted a 10% annual growth for the next three years. Which factors constrain the capacity and could they be lifted? A factory in boiler systems is testing a new production concept enabling higher production without needing more employees in the production department. These are examples of manufacturing.


Every example has to do with the exciting world of Capacity Management: balancing the resources and – often fluctuating – demand. The problems range from long-term strategic (e.g. investment in resources) to short-term operational (e.g. the number of staff in tomorrow’s shift). Capacity Management has a theoretical foundation in concepts and management philosophies, often supported by (principles of) Queuing Theory or (software tools in) Simulation. If these are combined, sound and powerful solutions to actual capacity problems may be found.

Increasing the outcome of graduation reports

Graduate students do research for companies but most universities of applied sciences have no idea if recommendations are implemented. So how effective are these internships? And what is the quality of the internship process?

EFLE Conference

The European Forum of Logistics Education (EFLE) is an international platform where Educators of Bachelor programs in Logistics Management and Logistics Engineering work together. It was founded in 1993 and currently 31 Universities from 13 countries are participating.

Event Logistics: analysis for festivals

Students were able to use data from the industry and reported on event layouts, crowd management and risk analysis.

Aurora Project at NMIT Malaysia

In May 2018, Piet Berkers has been a guest lecturer at the Netherlands Maritime Institute of Technology (NMIT), based in Johor Bahru (Malaysia). It is part of an exchange program between NHTV and NMIT to interest students, after completing their Diploma at NMIT, to spend one year in Breda to get a Bachelor Degree.

Logistics / Business Sustainability

Consultancy/explanatory research for (RWS) RijksWaterStaat Development of a simulation tool for capacity management for locks. The tools shows the resulting waiting times for ships and cars on different lock systems. The second study was the application of the tool on the Houtribcentrale in Lelystad to see if waiting problems in the future could arise.

Warehouse game simulation K + N

Develop a serious warehouse game to upgrade productivity in warehouse processes.

Logistic support Alpe D’Huzes event

The famous cycling event for fundraising for cancer research in the French Alps is becoming too large for a simple logistic approach. The organization needs a professional approach to organize the goods flow to and from the Alp.